Terms of Service

Last updated: November 8, 2025

1. Acceptance of Terms

By accessing and using Geloka OpenMap ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Geloka OpenMap provides geospatial mapping and analytics APIs, tools, and services for developers and businesses. Our platform enables users to integrate mapping functionality, geocoding, routing, and spatial analysis into their applications.

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You agree to:

  • Provide accurate and complete information during registration
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service for lawful purposes only, including:

  • Developing and deploying mapping applications
  • Geospatial data analysis and visualization
  • Location-based services and features
  • Research and educational purposes

4.2 Prohibited Activities

You agree not to:

  • Use the Service for illegal activities
  • Violate intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access
  • Interfere with Service operations
  • Use excessive API calls that impact other users
  • Share API keys or credentials

5. API Usage and Limits

5.1 Rate Limits

Our Service implements rate limiting to ensure fair usage. Different plans have different limits. Exceeding these limits may result in temporary suspension of your API access.

5.2 Fair Usage

You agree to use our APIs responsibly and not engage in practices that could harm our infrastructure or other users' experience.

6. Billing and Payment

6.1 Subscription Fees

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. Fees are non-refundable except as required by law.

6.2 Payment Methods

We accept major credit cards and other payment methods as indicated in our billing interface. You authorize us to charge your chosen payment method for all fees incurred.

6.3 Late Payments

Late payments may result in suspension or termination of your account. We will attempt to notify you before taking such action.

7. Intellectual Property

7.1 Our Content

All content, features, and functionality of our Service, including but not limited to software, text, graphics, logos, and data, are owned by Geloka Inc. and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any data or content you upload or transmit through our Service. By using our Service, you grant us a limited license to process and store your data as necessary to provide the Service.

8. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

9. Service Availability

9.1 Uptime Guarantee

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. Planned maintenance and unforeseen circumstances may cause temporary service interruptions.

9.2 Service Changes

We reserve the right to modify, suspend, or discontinue any part of our Service at any time. We will provide reasonable notice for significant changes.

10. Termination

10.1 Termination by User

You may terminate your account at any time through your account settings or by contacting support.

10.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms or for other conduct that we determine to be harmful to our Service or other users.

11. Disclaimers

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

12. Limitation of Liability

In no event shall Geloka Inc. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold harmless Geloka Inc. and its affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of LT, Cameroon, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our Service. Continued use of the Service after such notification constitutes acceptance of the modified Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: contact@geloka.com

Phone: +237 655 122-498

Address: Rond point Maetur, Douala, LT, Cameroon